If you choose to enquire or make a booking through us we will collect details that you provide in relation to that enquiry or booking. Information held is likely to include your name, date of birth, contact details, passport details, payment details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific travel requirements.
The information you provide may be used in a number of ways, for example:
In order to provide you with the products and services that we offer we may share your information with:
We may from time to time appoint other members of our group of companies, or third party service providers, to help us manage efficient systems within the business. Some of these systems may for operational reasons be located in countries overseas. We will only transfer your information to service providers who help manage our systems, or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy laws.
We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email.
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preference or send an email to [email protected]
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. Please be aware that our third parties may have to apply alternate retention policies on your data in line with local legislation. This information is available on request.
Under the GDPR (General Data Protection Regulation, May 2018) your rights include.
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